Sovereign Trust Insurance Plc is unarguably one of the front line insurance companies in Nigeria going by the quality of its services, product offerings and return to shareholders.
The company has over the years struggled hard to identify with its various stakeholders with greater emphasis on customers whose satisfaction is never taken for granted.
It is no wonder therefore that Sovereign Insurance Plc is one of the financial institutions in the country which have stepped out so loud to celebrate its customers on the occasion of Customers’ week when companies appreciate their customers
Sovereign Trust Insurance has engaged in series of activities all geared towards uplifting customers describing them, as the essence of its existence.
Determined to reach out to every customer on the occasion of Customer Week, Sovereign Trust Insurance deployed every language in the country in speaking to and speaking with its customers to the extent that clients are getting more engaged with the company.
Besides, Sovereign Trust has assured that it will take advantage of the customer week celebration which has as theme; team work to retool its approach to customer service in a manner that the company will be more engaging.
The company’s Deputy General Manager Corporate Communication and Investor relationship Mr Segun Bankole in a broadcast assured customers of the company of conscious efforts at improved services saying that the company is ever ready to listen to customer suggestions in areas of product designs and claims administration.
“At Sovereign Insurance you have you covered. Your satisfaction is our goal since we do not take your patronage for granted. I wish all our customers a happy Customers Week”, Mr Bankole emphasized.
Sovereign Trust Insurance Plc commenced business in January 1995 following the restructuring and recapitalization of the then Grand Union Assurances Limited. The Company went into operation with an authorized and paid up capital of N30 million and N20 million respectively.
Currently, its authorized share capital is N7.5 billion divided into 15 billion units of 50 kobo per share. STI has a fully paid-up capital and Shareholders’ funds of over N4.1billion and N6.3 billion respectively. The ownership of the company is made up of diverse shareholders from wide range of individuals and institutional investors with a robust Board of Directors of distinguished personalities.
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